Shipping & Returns

Return Policy

Items may be returned within 14 days of purchase for EXCHANGE OR STORE CREDIT.  

Contact jackssf@jacksonchestnut.com for a return authorization before returning an item. In the return request provide your order information and reason for the return. The customer is responsible for the return shipping charges.

You may return the item if it is:

  • unwashed
  • unaltered
  • tags attached
  • original receipt included

Items discounted 30% or more off, opened socks, sports playoff shirts, and masks/bandannas are final sale and may not be returned. ​Sorry, NO REFUNDS.

Shipping

Most orders ship within 24 hours of receipt. Jack's provides 3 options for shipping.

  • Store Pickup - No Shipping - Available 2 Hours After Purchase (10 am to 5 pm) 
  • $2.99 - USPS First Class Mail (2 to 6 Days)
  • $6.99 - USPS Priority Mail (2 to 3 Days)
    International: We are unable to ship orders to locations outside of the USA.